Reset Password

If you forgot your password an email with a password reset link will be sent to you. Click on the link in that email and you will be taken to a page where you can then create a new password.

Please note we have migrated your company login data using the “Company Email” available in your previous record in the previous system. Your “Company Email” is also your user name. Please use this email to reset your password. After you complete the verification below and click "Reset Password", you will receive an email to your company email with instructions on how to reset your password. If you don’t know your company email address or if you do not receive an email from this portal upon clicking “Send Reset Link”, please contact support at ILCEISupport@starssmp.com.
Enter your user name here. In most cases this will be your email address.

Contact Illinois CEI

Phone |   1-312-814-1054 or 1-800-356-9206
Email |  CEI.Equity.Inclusion@Illinois.gov
Hours of Operation |  Monday-Friday, 8:30am-5:00pm
Support Email |  ILCEISupport@starssmp.com
© 2025 VIVA USA Inc. | All rights reserved